IT Support Knowledge Base
Welcome to BGV's IT Support KB! We have documented step-by-step directions to help you solve the most common IT problems. Best of all, it is completely searchable and you can even share feedback.
- Enrolling a Device With Mimecast
- HOW TO: Update and Change Your Network User Account Password Remotely
- OneDrive: Sync Other Folders and Files
- OneDrive: Sync Primary Folders
- Email Security - 06 Notifications
- Email Security - 05 Enrollment
- Email Security - 04 Impersonation Protection
- Email Security - 03 Attachments
- HOW TO: Change Browser in Outlook
- HOW TO: Add a Conference Room Calendar in Outlook
- How to Map the S/drive on a PC
- COMO: Solicitar servicios de traducción o interpretación
- HOW TO: Request translation or interpretation services
- TT: Reply All / Consejo Tecnológico de Mayo
- HOW TO: Add Outlook Mobile Application to Your Cellular Device
- Reply All - Responder a Todos
- HOW TO: Edit Printer Address Book
- Configuración de correo electrónico para restablecimiento de la contraseña por cuenta propia.
- Self-Service Password Reset Email Setup
- HOW TO: Adjust Poly Phone Settings
- Cómo: Configurar la autenticación multifactor para Office 365
- HOW TO: Enroll in Office 365 Multi-Factor Authentication (June 2022)
- HOW TO: Setup OneDrive
- HOW TO: Create a personal email signature to Outlook
- HOW TO: Unlock your Windows Account - via the Self Service Password Application
- HOW TO: Update or Change your Network Password - via the Self-Service Password Application
- HOW TO: Update or Change your Network Password
- Microsoft Teams: Go To Guide for Teams Admins & Owners
- HOW TO: Remove a SharePoint Site from Windows Explorer
- HOW TO: Add a SharePoint Site into Windows Explorer with OneDrive